Refund & Cancellation Policy

Effective: [Effective date]. Because our juice is freshly pressed and perishable, our policy is built around credit-first, fast resolution.

Cancelling an order

You can cancel or change an order any time before the 9:00 PM cutoff for that delivery, at no charge — refunded to your wallet or original method. After the cutoff the juice is pressed to order, so it can’t be cancelled.

If something’s wrong

If we miss a delivery, deliver the wrong item, or the product isn’t right, tell us within 24 hours. We’ll remake it on the next run or credit you in full — your choice.

Item unavailable

If an item sells out before we press, we’ll offer you a swap for another juice or a wallet credit for that item.

Subscriptions

Cancel a subscription anytime; we credit the pro-rated value of undelivered days. Days you skip and no-service days of ours are added to the end of your plan, so you still receive every delivery you paid for — prepaid days are never lost.

Form of refund

Our default is wallet credit (instant, applied to your next order). Cash/UPI refunds are provided when you’re closing your account or on request, and are processed within 5–7 business days.

Not eligible

Orders already delivered and consumed, or issues reported after 24 hours, aren’t eligible — since the product is perishable.

How to request

Message us on WhatsApp or email [your contact email] with your order number. We aim to resolve within 24–48 hours.

This is a general template, not legal advice — have it reviewed by a professional before you rely on it.