Privacy Policy

Effective: [Effective date]. This policy explains how [Your registered business name] (“Lakshmi Coldpressed Juice Cartel”, “we”) handles your personal data, in line with India’s Digital Personal Data Protection Act, 2023 (DPDP).

What we collect

Your name, WhatsApp/phone number, delivery address (community, tower, floor, flat), delivery preferences and any allergy notes you share, your order and payment history, and your consent record. We collect only what we need to deliver and bill your orders.

Why we use it

To take and deliver your orders, process payments, send order and delivery updates on WhatsApp, manage subscriptions, and provide support. We do not use your data for unrelated purposes, and we do not sell it.

Consent

We process your data on the basis of the consent you give at sign-up. You may withdraw consent at any time by messaging us; withdrawing may mean we can no longer deliver to you.

Who we share it with

Only as needed to serve you: our delivery staff (name, address and slot — not your phone unless required), our payment provider/UPI to process payments, WhatsApp/Meta as the messaging channel. Each processes data under its own terms.

How we protect it

Data is stored on access-controlled systems with encryption; phone numbers are stored with additional protection; access is restricted to authorised staff, and delivery staff see only what a delivery needs.

Retention

We keep your data while you are an active customer and for a limited period afterwards for legal and accounting needs, then delete or anonymise it.

Your rights

You can ask us to access, correct, or erase your data, and to withdraw consent. To exercise these, contact our Grievance Officer at [your contact email]. We will respond within a reasonable time.

Contact

[Your registered business name], [Business address, Bengaluru]. Email [your contact email], phone [+91 ...].

This is a general template, not legal advice — have it reviewed by a professional before you rely on it.